True orthodontic emergencies are very rare, but when they do occur we are available to you. Loose brackets or bands can be adjusted at home or during a normal visit. As a general rule, you should only need to call the office when you experience severe pain or when you have a painful appliance problem that you can’t take care of yourself.
We are available 24 hours a day, 7 days a week. If it is not during regular office hours, the office voice mail will give you contact information for immediate care.
My daughter cracked her retainer and did not tell me until right before her appointment. I had taken time out of work to go so I called them before leaving. Instead of making me reschedule. They started the process and had a new retainer ready by the time we arrived. They reacted so kindly and did an amazing job.
Amy J. (Peluso Patient's Mom)
When you get your braces on, you may feel general soreness in your mouth, and your teeth may be tender to biting pressures for three to five days. The lips, cheeks, and tongue may also become irritated for one to two weeks, as they toughen and become accustomed to the surface of the braces.
If you develop areas of ulcerations, placing wax on the parts of your braces that are rubbing can help. Putting Orabase on the affected area may help; this can be found in your local pharmacy. If the tenderness is severe, take aspirin or whatever you usually take for headaches or similar pain.
If it continues to persist or is severe, then please contact our office.