Emergency Care

Call our practice at 508-643-7922.

We Are Here for You

True orthodontic emergencies are very rare, but when they do occur we are available to you. Loose brackets or bands can be adjusted at home or during a normal visit. As a general rule, you should only need to call the office when you experience severe pain or when you have a painful appliance problem that you can’t take care of yourself.

We are available 24 hours a day, 7 days a week. If it is not during regular office hours, the office voice mail will give you contact information for immediate care.

At-Home Solutions

Here are few easy suggestions if you are experiencing any trouble.

You might be surprised to learn that you may be able to temporarily solve many problems yourself until you schedule an appointment with our office.

After alleviating your discomfort, it is imperative that you still call our office, as soon as possible, to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions in your treatment plan.

The following solutions may help you relieve your discomfort:

Young girl with long brown hair smiling and pointing at the braces

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it to alleviate the discomfort.


Loose Bracket or Band

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it. If the bracket or band comes out entirely, place it in a plastic bag to bring with you to the office.


Loose Wire

Using tweezers, try to place your wire back into the band tube. If doing this and using wax does not help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If your discomfort continues, place wax on it.


Loose Appliance

If the appliance is loose but still fits on the teeth this is fine. Keep the appliance in the mouth and call the office to have it re-cemented. If your appliance is poking you, place wax on the offending part of your appliance.

My daughter cracked her retainer and did not tell me until right before her appointment. I had taken time out of work to go so I called them before leaving. Instead of making me reschedule. They started the process and had a new retainer ready by the time we arrived. They reacted so kindly and did an amazing job.

Amy J. (Peluso Patient's Mom)

General Soreness
Is it normal?
Young women holding the side of her face looking like she in pain

When you get your braces on, you may feel general soreness in your mouth, and your teeth may be tender to biting pressures for three to five days. The lips, cheeks, and tongue may also become irritated for one to two weeks, as they toughen and become accustomed to the surface of the braces.

If you develop areas of ulcerations, placing wax on the parts of your braces that are rubbing can help. Putting Orabase on the affected area may help; this can be found in your local pharmacy. If the tenderness is severe, take aspirin or whatever you usually take for headaches or similar pain.

If it continues to persist or is severe, then please contact our office.

Young women holding the side of her face in pain
Schedule Your Appointment